Terms & Conditions – Map My Holidays
1. Booking and Payment Policy
All bookings must be made through official channels of Map My Holidays.
A minimum deposit (as specified at time of booking) is required to confirm your reservation.
Full payment must be completed at least 7 days before the travel start date.
Prices are subject to change until full payment is received.
2. Cancellation & Refund Policy
Cancellations by Customer must be communicated in writing.
Refunds are processed as per the following schedule:
30+ days before travel: 90% refund
15–29 days: 50% refund
Less than 15 days: No refund
Refunds (if applicable) will be processed within 10–15 working days.
3. Changes to Booking
Any change request (date, name, itinerary) is subject to availability and may incur additional charges.
Map My Holidays reserves the right to modify or cancel any travel service if required due to unforeseen circumstances.
4. Travel Documents
It is the traveler’s responsibility to ensure all required documents (ID, passport, visa, etc.) are valid.
Map My Holidays is not liable for any loss due to incomplete documentation.
5. Responsibility & Liability
We act as a booking agent only for airlines, hotels, transport providers, and other third-party vendors.
We are not responsible for delays, cancellations, natural disasters, accidents, or other unforeseen issues.
Any complaints should be raised during the trip so we can attempt to resolve them.
6. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to cover cancellations, delays, and emergencies.
Insurance is not included unless specified.
7. Conduct
Travelers are expected to behave respectfully. Unruly behavior may result in removal from the tour with no refund.
Damages to property or facilities must be paid for by the traveler.
8. Force Majeure
Map My Holidays shall not be held liable for any failure or delay due to events beyond our control (natural disasters, strikes, pandemics, etc.).
9. Jurisdiction
All disputes are subject to the jurisdiction of [Your City/State Court], India.